RETURNING WITHIN AUSTRALIA
GET AN INSTANT REFUND WITH
Create an account with Refundid to receive your refund instantly! You will only be charged if your return is not in the mail within 10 days.
RETURNING WITHIN AUSTRALIA, NEW ZEALAND OR WORLDWIDE
RETURN FOR A REFUND OR STORE CREDIT
Send your return back within 14 days & your return will be processed once received.
REFUNDID FAQS
Refundid is a third party Instant Refund platform! When using Refundid, refunds are paid out instantly meaning they are received in your bank account within 60 seconds of the return being lodged through Refundid. Refundid is available to use at 2NDSKIN The Label on FULL PRICE Items only within Australia.*
No! Refundid is 100% free for the customer requesting a refund. That means there's no subscription fees, no set up costs, no transaction fees, none.* You will only be charged if your return is not received within 30 days.* The only time we ever charge Refundid customers is when we've identified misconduct. This misconduct is extremely rare. If you believe you will likely suffer from misconduct fees, we recommend you don't use Refundid. Find out more about misconduct fees here
Yes, Refundid is capped at $1,500 per order.
You have 10 days to post your return! If your return tracking has not updated within 10 days, Refundid will reverse the instant refund they have paid out to you.